My fingers are crossed with this place (because my current place is a joke), but so far, so good!
I've toured close to a dozen apartments in the last 6 months because my current management is awful. Nicki and Jennifer have been super sweet and friendly and helpful. I was told Nicki has only been here for a few months, but she's so kind and seems to know all the residents, and if so willing to help that I thought she'd been there for years. I didn't get a chance to formally meet Susan, the manager, but she seemed to be pretty connected to the space.
I'm scared to get my hopes up, too high, but this place is giving me hope. The tours alone were 5 stars.